Shipping and duties: Greece, EU, US and Canada

Zones and rates

Starting rates, confirmed after courier quotes Delivery days are working-day estimates from dispatch in Greece.

Shipping zones, rates and restrictions
Zone	Flat rate	Free over	Delivery	Duties	Restrictions
GR Greece Mainland and islands Your destination	€3.90	No threshold	1 to 3 working days	Domestic, VAT included	Knives need an adult signature on delivery.
EU European Union The 26 other EU member states	€7.90	€75.00	3 to 7 working days	None inside the EU, VAT included	Knives ship inside the EU only, adult signature, parcel marked as a bladed article. Marble and ceramics ship inside the EU only at launch.
UK United Kingdom England, Scotland, Wales, Northern Ireland	Not open at launch €14.90	€120.00	4 to 8 working days	DDP Delivered duty paid	Not open at launch. The UK opens after our UK VAT registration is confirmed (parcels of GBP 135 or less need UK VAT collected at checkout). The rates shown apply from then. No knives, ever (Offensive Weapons Act 2019). No marble or ceramics at launch.
NA United States and Canada US and CA	€24.90	€150.00	5 to 10 working days	DDP Delivered duty paid	US food orders need FDA Prior Notice filed before dispatch. The 15% US tariff on most EU goods goes into DDP pricing. No knives, marble or ceramics.
AU Australia All states and territories	€24.90	€150.00	7 to 14 working days	DDP Delivered duty paid	No honey, mountain tea, wood, horn or sponges until BICON import checks are done. No knives, marble or ceramics.
ROW Rest of the world Including Switzerland and Norway	Not open at launch	Not applicable	Not applicable	Not applicable	Other countries open one by one after an import check. Every record stays open to read.

No alcohol is sold anywhere at launch. DDP means we pay destination duties and import taxes, so the courier asks you for nothing on delivery.

The price in your cart is always the price you pay.

Duties paid, and what that means

Outside the European Union we plan to ship Delivered Duty Paid (DDP). Import duties and taxes are calculated at checkout and paid by us to the carrier, so nothing is collected from the person who receives the parcel.

United States. Since 29 August 2025 the duty-free allowance for low-value parcels has been suspended, so every parcel pays duty, and most EU goods face a 15% tariff. That cost is built into the duties shown at checkout.
United States, food. Every food order a business sends to the US needs an FDA Prior Notice filed before it ships. We file it. This is why food orders to the US may take an extra working day to leave.
United Kingdom. For consignments of GBP 135 or less, the seller must be registered for UK VAT and collect it at checkout. We are not registered yet, so the United Kingdom is not open at launch. It opens after our UK VAT registration, and until then the country picker says so.
Australia. Some foods, plant material, wood, horn and marine products must be declared and may be inspected on arrival. We check each product against the Australian import conditions database (BICON) before we enable it.

Restrictions by object, and why

The ships-to list on each product page is the final word. This table explains the reasoning.

Delivery restrictions per object at launch
Object	Restriction	Why
Chania farmer’s knife	EU only, adult signature. Never the United Kingdom.	The UK Offensive Weapons Act 2019 restricts remote sales and home delivery of bladed articles. Parcels are marked as containing a bladed article. Other countries only after we check their knife rules.
Menalon fir honey, Cretan pine and thyme honey	No Australia. US with FDA Prior Notice.	Honey imports to Australia are inspected and restricted.
Mountain tea	No Australia until a BICON check. US with FDA Prior Notice.	Dried plant material is controlled on import.
Metsovo wooden spoon	No Australia.	Wood must be declared and inspected, and must be free of bark and insect damage.
Horn komboloi	Non-EU countries only after checking horn import rules. Not Australia at launch.	Animal products are subject to biosecurity controls.
Kalymnos sponge	No Australia until a BICON check.	Marine products may be subject to biosecurity controls.
Sifnos skepastaria	EU only at launch, double boxed.	Fragile. Also not sold until lead and cadmium migration tests are on file.
Tinian marble tile	EU only at launch, foam-lined crate. Weight surcharge shown before checkout.	Heavy and breakable at the corners. Postage cost outside the EU is not yet quoted.
Ioannina silver earrings	Insured, signature on delivery, duties paid outside the EU.	Small and valuable. Some countries charge duty on precious-metal jewellery. Ships with its assay or XRF certificate.
PDO foods	Original certified packs only.	A PDO pack cannot be opened and repacked without losing its certification.
Olive oil tins	Courier only. US with FDA Prior Notice.	Liquids are not accepted by every postal service.
Tagari, silk scarf	Greece, the EU, the United States, Canada and Australia. The United Kingdom only once it opens.	Carries a fibre composition label under Regulation (EU) No 1007/2011.

What we do not ship at all

At launch we ship to Greece, the European Union, the United States, Canada and Australia. Nowhere else yet, and that means Switzerland and Norway too. The United Kingdom opens after our UK VAT registration.

No alcohol is sold at launch, anywhere. Selling spirits such as tsipouro or Masticha of Chios liqueur to consumers in other EU countries means paying excise duty in the buyer’s country, often through a local tax representative, and couriers restrict it. We would rather not sell it than sell it badly.

Mixed boxes

A region box can only ship where every object in it can ship. If one component cannot go to your country, the whole box shows as unavailable there, and the product page names the component and the reason.